Contact Us

Questions about a design, choosing a size, or an existing order? Contact the KORDANE team by email.

Customer support

Hours: Monday–Friday, 9:00 a.m.–5:00 p.m. Eastern Time, excluding U.S. federal holidays.

We aim to respond within two business days. Support is currently available by email.

Product and sizing questions

Include the product name and the information you would like to confirm.

Check the size chart on the individual product page before ordering. If a measurement or specification you need is missing, contact us before making your purchase.

Order assistance

Please include your order number and the email address used at checkout.

For address corrections or cancellation requests, email us immediately. We will attempt to help before fulfillment progresses, although changes may no longer be possible once processing or shipment is underway.

Returns and delivery issues

To request a return, contact us before sending merchandise. We will provide the appropriate instructions and designated return address under our Return and Refund Policy.

If your purchase arrives damaged or incorrect, include a brief explanation and photographs if available. An unboxing video is not required.

For a delayed or missing parcel, include your tracking number if you have it.

Business information

KORDANE
Operated by RAMON C. CAPOTE INC

760 Windtree Way
Wellington, FL 33414
United States

This address is for business correspondence. It is not a walk-in store, collection point, or authorized return destination unless confirmed by our support team.

Privacy requests

Email ankana185@gmail.com with the subject “Privacy Request” for questions about your personal information or to exercise an applicable privacy right.

Please do not send passwords, full payment card numbers, or unnecessary identity documents.